Effective Date: July 17, 2025
Company Name: Alynet Solutions
Location: Junction Trade Center, Accra Road, Second Floor, Shop No. 217 – Nairobi, Kenya
Contact: +254713020001 | info@alynetsolutions.com
At Alynet Solutions, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and protect your data when you interact with our website, services, or physical store.
📌 Information We Collect
We may collect and store the following types of information:
- Personal Information: Name, phone number, email address, billing/shipping address
- Transaction Details: Items purchased, order history, payment method (excluding card details)
- Device & Access Data: IP address, browser type, pages visited, access time (for website visitors)
- Communication Records: Inquiries, emails, or messages exchanged with our team
🧩 How We Use Your Information
We use your information for the following purposes:
- To process and fulfill your orders
- To provide customer service and support
- To send updates, invoices, receipts, or delivery notifications
- To improve our website, services, and user experience
- To comply with legal obligations or prevent fraud
🔐 Data Protection & Security
We implement appropriate security measures to protect your data:
- Secure access to our systems and customer records
- M-Pesa and other payments handled through secure platforms
- We do not share, sell, or rent your personal information to third parties for marketing purposes
📨 Communication & Marketing
With your permission, we may send you marketing emails or SMS updates about:
- New arrivals, promotions, or offers
- Product recommendations based on your interests
You can opt out at any time by replying “STOP” to SMS or clicking “unsubscribe” in emails.
🍪 Cookies & Tracking
Our website may use cookies and similar technologies to:
- Improve navigation and site performance
- Understand visitor behavior and traffic patterns
- Provide personalized content or product suggestions
You can manage cookie settings in your browser preferences.
🧾 Third-Party Services
We may use third-party services such as:
- Courier services for delivery (e.g., G4S, Fargo)
- Payment processors (e.g., M-Pesa)
These providers only access the information necessary to perform their services and are bound by confidentiality agreements.
👶 Children’s Privacy
We do not knowingly collect personal information from individuals under the age of 18 without parental consent.
✏️ Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with the updated effective date.
📞 Contact Us
For questions or concerns about your privacy, please reach out:
Phone: +254713020001
Email: info@alynetsolutions.com
Location: Junction Trade Center, 2nd Floor, Shop No. 217 – Nairobi, Kenya